Clients

Clients are the largest organizational units in an Automation Engine system. They define self-contained environments that you can configure to depict your business as best suits you. Only an administrator of the client 0 (system client) can add or edit Client objects. The Clients page of client 0 lists all clients of your Automation Engine system.

Tip: You may need to work with many objects, lists and monitors simultaneously. To make your work easier, you can open them in different browser windows and arrange them side by side on your screen. For more information about this and other useful functions, see Opening and Arranging Multiple Views.

Object Definition

Object class: System object
Object type/Short form: CLNT

This page includes the following:

For an example of how to use Clients, read Example: Creating a Basic Client/User Landscape, a Use Case where we describe how to set up a system with Client 0 and other two Clients, how to create User Groups and Users in Client 0 and assign them the rights they will need and how to move Users from Client 0 to the Client on which they will work.

Overview

One common way to configure your Clients is creating one per operational area, department, etc. For example, Client 1 for DEVELOPMENT (containing all developer Users are and the folders and objects they will have to work with), Client 2 for HR OPERATIONS (with all HR Users as well as their folders and objects), Client 3 for FINANCE OPERATIONS, etc. Another possibility is creating one Client per customer, or per type of customer.

No matter how you decide to set up your Clients, bare in mind that Users within a Client may open and work with all the folders and objects in that Client unless you define and manage their authorizations and privileges.

Multiple clients share the same Automation Engine instance on the same hardware, but do not access the same data.

Each client is uniquely identified by a four-digit number between 1 and 9999. When you log in, you must log into a specific client.

System Client

Client 0 (also called system client) is already available when you install the Automation Engine. You use it to manage system-wide settings (login information, calendars, variables, create and maintain other clients, users and user groups, etc.).

When you first log in to the client 0 you can use the UC/UC user object with password UC. Change this password immediately after your first login.

Only administrators can change or extend system client settings. All other clients and users with admin rights for numbered clients are created in the system client.

Some of the system client's internal objects can be overwritten when you update your system to a newer version and are, therefore, no longer available afterward.

Numbered Non-system Clients

All clients other than the system client (client 0) are referred to simply as clients. Non-system clients are numbered between 0001 and 9999. If you have the required authorizations you can also change some client settings locally (in the client itself). However, you can change a numbered non-system client's number only from the system client 0.

Some of the objects that are supplied by the system client can be overridden by objects of the same name from a numbered non-system client. Therefore, you can define settings for each numbered non-system client which differ from the system client.

Clients List

The following columns are displayed by default:

Client
Title
TimeZone

Time zone valid for the client
Active

Client currently active or not active for automatic processing or client in deletion
Number of objects

Number of objects created in the client
Number of activities

Number of tasks currently being executed
MIB Monitor

Client subject to SNMP monitoring or not
MIB Info

MIB information of the client

The following columns are also available:

Number of active usersAfter creating a new client in the Automation Engine, the Release Automation client configuration must be set.
Priority

Priority of the client as defined in specified in the CLIENT_PRIORITY key in the UC_CLIENT_SETTINGS variable, see CLIENT_PRIORITY .
Task Priority

Priority of the client's tasks as defined in the TASK_PRIORITY key in the UC_CLIENT_SETTINGS variable, see TASK_PRIORITY.
ID

ID of the client in the system

For more information, see Main Page Tables.

In the toolbar, the buttons Export and Refresh are available by default. These buttons allow you to refresh the content of the table and export it as a CSV file.