Administration Guide > Installation > Service Pack and Hotfix Installation > Installing the Agent for Windows

Installing the Agent for Windows

This document describes the hotfix installation procedure for the Windows agent.

The Windows agent can be used for 32-bit and 64-bit. Each version is identified using a three-digit abbreviation. These abbreviations are used in the agents' file names, and are described in the Terminology. In this document, the specific abbreviation is replaced by "???."

Close the agent before you start the update installation.

Supplied Installation Files

The files are found in the directory IMAGE:AGENTS\WINDOWS.

The other files in this subdirectory belong to the installation program and the AE runtime system.
See: Knowledge Base.

The CallAPI files and CallAPI implementation are described in a separate document.

Potential Problems

A combination of uppercase and lowercase letters in the host name.
IP address with leading zeros.

Windows Agent for System-Wide E-mail Connection

The system-wide AE email connection can be implemented using a Windows agent. Detailed information on setup of the email connection is to be found in the Knowledge Base.

Procedure

	1.	Installing the Agent

Host (32-bit)
Start the program SETUP.EXE in the directory IMAGE:AGENTS\WINDOWS\X86.
Choose the directory and start the installation with the large button (computer, packing and disc).

Host (64-bit)
Important: Be sure to save the INI file UCXJWI6.INI.
Copy all files from IMAGE:AGENTS\WINDOWS\X64 or IMAGE:AGENTS\WINDOWS\IA64.

	2.	Setting up the system environment

Host
If recommended in the current Release Notes, adjust the INI File. Refer to the INI file UCXJ???.ORI.INI, which is supplied with the update installation.

Admin computer or user computer
Adjust HEADER.WINDOWS, TRAILER.WINDOWS and RESTART.WINDOWS if needed. See: Job - Execution