AE and Email Agent

Email Integrations are the tying together of systems; they combine procedures and processes such as the processing of emails as part of business process automation.

Integrating Automic Automation with the Email Agent allows you to access any Internet Message Access Protocol (IMAP) mailbox and check for incoming emails. You can then download, delete or copy these emails with or without attachments from the mailbox folder and store them in a local directory. By using the Email Agent and any external IMAP API, the Email Agent is able to connect to any IMAP mailbox. Additionally, the IMAPS protocol can satisfy the highest security policies.

As a system administrator, you carry out the steps required for the integration.

Note: This integration capability, like all integrations of the Automic system, can support service orchestration workflows. Such workflows orchestrate automated processes that run across multiple platforms, domains, and applications to deliver a specific IT service. For more information, see About Service Orchestration.

The documentation for the Email Agent is available at Automic Automation / Email Agent Integration.

You can also access the documentation from https://docs.automic.com/documentation.