Monitoring Client Activities

As soon as a Client is activated, Automic Automation starts recording and collecting data about the activities that take place in the Client and stops doing so only when the Client is deactivated. The collected data is available from the Client Executions list and from its report. You access both from the Administration perspective, in the Clients list, by right-clicking the Client and selecting Monitoring > Executions or Monitoring > Last Report.

Execution Data for Clients

Each row in the Executions list represents a session of the selected Client.

Client Reports

Client reports contain the following information:

  • Start and stop times
  • Tasks that cannot be processed during a Client stop
  • Tasks that are released despite of a Client stop
  • Details about import processes

To be able to access the Client reports you need the following rights:

  • Authorizations

    • S - Executions (access to execution data) for objects of type CLNT (Client)
    • P - Open Report (access to reports) for objects of type CLNT (Client)

  • Privileges (Access Control) - Access to deactivated tasks

Analyzing Client Sessions with the Automation AI Assistant

As soon as an object is executed, Automic Automation generates a runID for that execution. Each new execution generates its own runID. The same applies every time that a Client starts, Automic Automation assigns a runID to every Client session.

To understand what happens on an Client, to troubleshoot issues and find the reason why something went wrong, you use the reports and the Executions list, where detailed data about the activities that occurred in the Client are recorded. The Automation AI Assistant simplifies this process substantially. This is how you call it and what you can expect from it:

  1. Do one of the following:

    • In the Clients list, select the Client and right-click to select Monitoring > Analyze Last Execution.

    • Open the Client definition and click Analyze Last Execution in the toolbar on the Client page.

  2. The Automation AI Assistant panel opens and provides a summary and an analysis of what happened in the Client during its last session. The Client's last session is not the currently active one, but the previous, already closed one.

    The Automation AI Assistant crawls all available reports and logs and summarizes the Client configuration and the activities that occurred during the session. It also provides a link to the execution and to its report.

    If something went wrong, the AAutomation AI Assistant describes the issue and suggests solutions. It also provides a link to the execution and to its report.

  3. You can start a conversation in the context of the execution in the Ask Automation AI Assistant field at the bottom of the pane. You can type any question you need to drill down into the reasons that caused the failure (if applicable), to request better error handling if you need more clarity as to why it happened, to ask for suggestions to better configure the underlying object, and so on. The Automation AI Assistant recognizes and remembers the context in which you ask your questions.

    The Automation AI Assistant responds in natural language. You can ask it to provide the answers in any format that you need (json, markup language, etc.) and you can have follow-up conversations with it in any language, not just in the language of your interface. The more precise that you word your question, the better the answer will be. You can ask your questions in any language.

  4. To clear or exit the chat, click on the three dots to the right of the chat box and select Clear Chat / Exit Chat.

For more information, see:

See also:

Execution Data