Installing the Agent for Siebel (Windows)

This document guides you through the installation of a Siebel agent.

Notes:

• The following guide describes how to install an agent in an AE system in which authentication is not used. Additional installation steps are required before the agent can be started and used, if you intend to use one of the available authentication methods. For more information, see Agent Authentication.

• It is best to install the agent in a separate directory (such as C:\AUTOMIC\Agent\SIEBEL).

Supplied Installation Files

The files are found in the directory IMAGE:AGENTS\SIEBEL\WINDOWS.

• File name: UCXJSLX.EXE
  Description: Siebel agent

• File name: UCXJSLX.INI
  Description: INI file for Siebel agent

• File name: UC.MSL
  Description: Message library

• File name: ZU00132.DLL
  Description: Runtime library for shared functions

• File name: ZUSYNCHK.DLL
  Description: Runtime library for syntax checks

• File name: SETUP.EXE
  Description: Installation program.

Additional files in this sub-directory are components of the installation program and the AE runtime system.

Installing the Agent for Siebel (Windows)

1. Install the Microsoft Visual C++ 2010 redistributable package.

   This installation step can be ignored if the required version of the package is already installed.

   • Host
   • Install the package from the IMAGE:CRTS directory.

2. Install the agent and set up the system environment.

   • Host
   • Start the program SETUP.EXE in the directory IMAGE:AGENTS\SIEBEL\WINDOWS.
     You can change the drive if necessary. For the installation target, you must use the directory C:\AUTOMIC\AGENTS\SIEBEL. Start installation by clicking the big button (computer, packaging and diskette).
   • The AE program group is automatically created and the agent is entered.
   • Adjust the INI file (UCXJSLX.INI) of the Siebel agent to your system environment. For more information, see Agent Siebel.
   • Admin computer or server computer
   • Adjust HEADER.SIEBEL, TRAILER.SIEBEL and RESTART.SIEBEL if necessary. For more information, see Executing Jobs.

3. Start the agent.

   • Server computer
   • The AE system must be running. For more information, see Multi-Server Operations.
   • Host
   • Start the agent from the AE program group.
     An Agent object is automatically created in the system client 0000 and stored in the folder HOST.
   • Admin computer or server computer
   • Verify that the agent is logged on to the AE system.
     • Start the AWI for client 0000. Call information about agents in the Administration perspective. Newly logged-on agents have not yet been assigned to a client, so they can only be viewed in client 0000. The newly installed agent can now be assigned to clients with the required rights through the Agent object. For more information, see Authorizations Page.

4. Shut down the agent.

   • Host
   • Shut down the agent.
     Right-click the agent in the task bar. Select Exit.

You can use the ServiceManager to start and end the agent as a service. For more information, see ServiceManager.