Additional Information

The Reporting Server requires the following to run:

  • An application server

    The installation is pre-configured to run with the Tomcat server.

  • A database

    The installation is pre-configured to run with PostgreSQL database.

This is bundled with the software and is separate from the Automic Automation Intelligence database.

The following information may be useful when working with the Reporting Server.

Linux

Find the Apache Tomcat version:

$INSTALLDIR/apache-tomcat/bin/version.sh

$INSTALLDIR/apache-tomcat/bin/catalina.sh version

Find the Reporting Server version:

ls –l $INSTALLDIR/apache-tomcat/webapps/jasperserver-pro/WEB-INF/lib/*JasperPatch*.jar

Control Reporting Server from the command line:

$INSTALLDIR/ctlscript.sh start

$INSTALLDIR/ctlscript.sh status

$INSTALLDIR/ctlscript.sh stop

$INSTALLDIR/ctlscript.sh restart

Start Reporting Server from daemon:

$INSTALLDIR/scripts/linux/jasperserver

Edit this script and set permissions as described in the $INSTALLDIR/scripts/linux/readme.txt file in the same location. Once installed, these services start automatically when you reboot, which also starts the JasperReports® Server.

Update memory settings:

  1. $INSTALLDIR/apache-tomcat/scripts/ctl.sh

    Remove the following JAVA_OPTS line in both the start_tomcat() and daemon_tomcat() functions:

    export JAVA_OPTS="-Xms1024m -Xmx2048m -XX:PermSize=32m -XX:MaxPermSize=512m -Xss2m -XX:+UseConcMarkSweepGC -XX:+CMSClassUnloadingEnabled -Djava.awt.headless=true"

  2. $INSTALLDIR/apache-tomcat/bin/setenv.sh

    Remove the following lines:

    JAVA_OPTS="-Djava.awt.headless=true -Djs.license.directory=/opt/Insight $JAVA_OPTS"

    JAVA_OPTS="-Xms1024m -Xmx2048m -Xss2m $JAVA_OPTS " # java-memory-settings

    Add the following line and set Xms and Xmx to the desired values:

    CATALINA_OPTS="-Xms1024m –Xmx2048m -Xss2m -XX:PermSize=32m -XX:MaxPermSize=512m -XX:+UseConcMarkSweepGC -XX:+CMSClassUnloadingEnabled -Djava.awt.headless=true -Djs.license.directory=/opt/Insight"

    Change the following line:

    export JAVA_OPTS

    to

    export CATALINA_OPTS

  3. Once the above changes are made, please restart the Reporting server:

    $INSTALLDIR/ctlscript.sh restart

Windows

Find the Tomcat version:

$INSTALLDIR\apache-tomcat\bin\version.bat

$INSTALLDIR\apache-tomcat\bin\catalina.bat version

Find the Reporting Server version:

dir $INSTALLDIR\apache-tomcat\webapps\jasperserver-pro\WEB-INF\lib\*JasperPatch*.jar

Control Reporting Server in Task Manager:

Open the Windows Task Manager and go to the Services Tab. The following services can be Started, Stopped, or Restarted:

jasperreportsTomcat

jasperreportsPostgreSQL