Prerequisites

The maintenance and troubleshooting steps described in this document require at least some the following elements:

  • Access to the host or container where the software is deployed.

  • Sufficient knowledge and user privileges to do the following tasks:

    • Run the software.

    • Terminate running instances of the software (such as using ps/kill or pgrep/pkill).

    • Read and write files to the directory where the software’s JAR file is located.

    • Read and write files to the directory where job and event load files are to be written (default: /opt/jobtrac/inbound).

    • Identify and modify permissions for the above directories and files (such as using ls/chmod).

The deployment environment is assumed to include the following elements: