Troubleshooting Timeout Issues

If you are experiencing timeout errors, you can increase the connectionTimeout setting to 120000 in the server.xml Tomcat file. You can find the server.xml file in the <path to Business Object installation>\Tomcat55\bin directory. Text from a server.xml file where the connectionTimeout setting has been increased is shown below:

<Connector URIEncoding="UTF-8" acceptCount="100" connectionTimeout="120000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxSpareThreads="75" maxThreads="150" minSpareThreads="25" port="8080" redirectPort="8443"/>