Knowledge Base > Automation Engine and Target Systems > SAP > SAP R/3 Jobs End with ARCHIVE_INFO_NOT_FOUND

SAP Jobs End with ARCHIVE_INFO_NOT_FOUND

Symptom

SAP jobs canceled with the following message:

U2004001 RFC Return code: ARCHIVE_INFO_NOT_FOUND

Cause

ARCHIVE_INFO_NOT_FOUND is an exception of the function module "GET_PRINT_PARAMETERS". This function module is a standard function module of the SAP System.

ARCHIVE_INFO_NOT_FOUND does not necessarily refer to the info field of the archive parameters.
ARCHIVE_INFO_NOT_FOUND refers to the entire archive parameters. These are currently:

ARCHIVE_O[BJECT]= Document type
ARCHIVE_S[APOBJECT]= Object type
ARCHIVE_T[EXT]= Text
ARCHIVE_I[NFO]= Info field

ARCHIVE_INFO_NOT_FOUND can have various reasons such as:

The specified document type or object type has not been defined in SAP.
The document type is assigned to a non-existing archive in SAP (Content Repository).
The user has no access (see authorization object S_WFAR_PRI in SAP).

Provided that the parameters are correctly transferred from AE to the function modules, the reason for an exception is mostly found in SAP.

Solution

Use RFC Trace to check whether the AE parameters are correctly transferred to the function module. Check your customized settings "Business Documents" and "ArchiveLink" and the authorizations of the CPIC user in the SAP system.