Process Monitoring Perspective

You own the day-to-day business of running things. You keep an eye on processes and make sure that the workload gets processed every day, smoothly and without incidents. You identify problems and assume their ownership. To be able to remediate them, you perform basic root cause analysis, you determine the best course of action and the next steps. You react to failures either by involving other users, notifying the management team or by escalating to the owner of a process.

As an operator, the Process Monitoring perspective is you main working area. It displays comprehensive data on active and inactive tasks. The Process Monitoring perspective provides tools to filter and group tasks. In this perspective you can modify active tasks, open their reports and execution lists and troubleshoot.

The list of Tasks displays the tasks that correspond to the objects to which you have rights, no matter who has started them. Right-click one or more tasks to access the functions that are available to all those tasks. The functions that are displayed depend on the status of the selected task and of your user privileges.

Navigation Pane

The navigation pane on the left contains the following tabs:

• Tasks

  The Quick Filter provides shortcuts to some of the filter criteria available on the Filter pane on the right side.

  Example: If you select Quick Filter: Queue and one of the Queues in the list below, the Tasks list shows the tasks processed by that Queue. If you use the Queue filter criterion in the Filter pane on the right and select the same Queue, you get the same result.

  For more information, see The Task List.

• Services (SLO)

  The SLO Monitor is the control center of your SLO (Service Level Objectives) objects, the basis of the Service Level Management function. It provides timely information about whether the services meet the criteria stipulated in the Service Level Agreement they are subject to. For more information, see Monitoring Services.

• Forecasts

  • Forecasts

    Information about the expected execution times and the estimated runtime of executable objects

  • Autoforecasts

    Information about which tasks will run in a certain time frame. This information can be used to plan the maintenance of your systems.

  For more information, see Forecasting.

Task Bar

The task bar indicates the number of tasks that are displayed on the list and whether the list is filtered. It allows you to switch the list view and to refresh the data in the list. For more information, see The Task List.

Status Bar

The status bar indicates how many tasks are on each of the available main statuses. For more information, see Task Status.

Toolbar

The toolbar provides shortcuts to perform the most important functions in the Process Monitoring perspective. It gives you access to the monitors and to historical data. The toolbar also contains the following buttons:

• Export Table

  Exports the content of the list as comma-separated values in a CSV file

• Custom Filter

  Lists your personal, customized filter criteria

• Filter

  Opens the Filter pane

• Details

  Opens the Details pane with information on the execution of the selected task

List of Tasks

The main list is where you work with your tasks. It provides the most important task information at a glance. For more information, see The Task List.

Filter Pane

The Filter pane lets you restrict the number of tasks to be displayed. For more information, see Filtering Tasks.

See also:

• User Interface
• Working with Tasks
• Exporting Tables to CSV
• Task Status
• Available Functions Depending on the Task Status
• Monitoring Tasks
• Troubleshooting - Long Running Queries in Process Monitoring with ILM
• Bookmarking and Sharing Links