Release Policy

There are major, service pack and hotfix releases for Automic Automation. Major releases introduce new features while service packs and hotfixes contain valuable corrections and bug fixes.

Service pack releases comprise the complete Automic Automation system but hotfixes might be released for a single component. Make sure you always install the latest service pack or hotfix.

The software version information consists of the following identifiers, as shown in this example:

12.3.6 HF 1

Major Release: 12.3

This is the main version of a software release. It is identified by the first two segments of the entire version number. They are supplied at 9-month intervals.
Service Pack: 6

This is a patch for a release and contains corrections for errors. New features or modifications are not included. Service packs are identified by the third segment of the entire version number.

Service Packs are maintenance releases supplied in 4-month intervals.
Hotfix: HF1

This is a minor sub-release to remove malfunctions and defects. Hotfixes are indicated by an HF number after the version number.

Hotfixes releases are supplied when necessary.

Important!

The Automation Engine and the Automic Web Interface components must have the same service pack/hotfix version number.
When a hotfix is issued for the AWI or the AE component, there is either a confirmation that there are no incompatibility issues, or an equivalent hotfix for both components is released at the same time.
If a hotfix has been released for both components, you should upgrade both components to ensure compatibility.
In case of any doubt, components bundled together in a download offering are tested for compatibility. An offering always contains the same service pack/hotfix version of the AE and AWI components. For more information, see Compatibility Information or access the compatibility matrix directly.