Monitoring Agent Groups

The Agent Group monitor displays all the tasks processed by the Agents in the group and provides detailed information on their execution. It allows you to modify some parameters in the Agent Group definition and in the tasks. The tasks are sorted by start times. Tasks with the same start time are additionally sorted by name.

By default, the list is refreshed every 60 seconds but you can change it in your session and user settings, see Refresh Interval.

Note: It is not possible to modify Agent Groups in Client 0.

Accessing the Agent Group Monitor

Right-click the parent task (C_HOSTG) and select Open Monitor.

The List of Task in the Agent Group Monitor

The list of tasks contained in an Agent Group provides the following information:

• Name

  Name of the task.

• Type

  Abbreviation that indicates the type of task.

• RunID

  Unique identifier assigned to the task upon execution.

• Status

  Current status of the task.

  It is Waiting for Host if no Agent can be retrieved. The system checks whether Agents are available and active in regular, predefined intervals.

  A task starts as soon as an Agent can be selected for the task.

• User

  User who created the object. If ownership has been transferred, user who is currently in charge of this object. See Taking Over Ownership.

• Start Time

  Time at which a task has started or estimated start time if it is not active yet.

• Agent

  Agent on which the task is running or will run.

• Priority

  An Automation Engine system consists of the system Client 0 and up to 9999 user-defined Clients.

  The Automation Engine processes all messages sent by those Clients, with the Client priority determining the order in which they are processed. Clients of a higher priority are always given priority to Clients of a lower priority, regardless of the order in which the messages were originally sent. The First-In-First-Out principle applies when there are two Clients with the same priority. The message arriving first is processed first.

  • Highest priority: 200
  • Lowest priority: 255

Note: Workflows contain additional options. They allow you to specify that tasks that use the same Agent Group should run on the same Agent.

Modifying the Agent Group

From the Agent Group monitor you can modify some of the Agent Group settings as well as the properties of its tasks. These changes affect that particular execution only. As soon as it is ended, the original settings apply again. If you want those changes to be permanent, you have to change the Agent Group definition. See Agent Groups (HOSTG).

To Modify the Agent Group Properties

Expand the Modify Agent Group button on the toolbar to display the functions that are available for the group. This list provides links to the topics that describe the available functions:

• Reports
• Execution Data
• Task Forecasts
• Adding Comments
• Working with Tasks

Modifying the Tasks in the Agent Group Monitor

Do one of the following:

• Select a task and click the desired button on the toolbar.
• Right-click a task on the table to display a context-menu containing task functions.

The functions available for a task depend on its type and status. See Working with Tasks and Available Functions Depending on the Task Status.

Viewing the Details of a Task in the Agent Group

Select a task and click the Details button on the toolbar to open a pane on the right hand side of the page that displays the task details.

See also:

Viewing the Tasks Executed by an Agent Group