Defining the Email Agent

The Email Agent establishes the connection between the Automation Engine and an IMAP mail server. The Agent starts the execution of Mail Jobs and makes both their monitoring and the corresponding reporting possible. This topic describes how.

This page includes the following:

Defining the Properties on the Email Agent Page

On the Agent page, you can specify the following:

Authorizations

Here, you grant the Agent the authorizations that you deem appropriate for the Clients to which it should have access.
Attributes Section - Trusted IPs

If the communication with the Agent runs with encryption, you can specify the IP addresses from which the Agent accepts non-encrypted connections. They must be separated by semicolons.

Releasing individual IP addresses is only reasonable if login attempts of former Agent versions should be rejected.
Service Manager Section

These properties are necessary for the connection between the Agent and the Service Manager, an external monitoring tool that allows you to start and stop the Automation Engine and its components.

The Service Manager comes with a proprietary user interface. If you want to use the AWI instead, you can do so provided you enter the necessary information.

For more information, see Agents (HOST).

Defining the Common Properties

Optionally, you can also specify additional parameters on the object definition pages that are common to all Agents, namely:

General

On this page, you can assign the Agent a title, which is an alternative way to name it. You can also apply custom values (archive keys) that you can later use for filtering and you specify certain reporting settings.
Documentation

On this page, you enter the information you consider important to understand the configuration and behavior of the object. By default, this page allows you to enter unstructured documentation. Automic Automation system administrators can configure how many documentation pages will be displayed and whether they can contain unstructured or structured documentation.

For more information, see the Automic Automation documentation at:

Once the Agent definition is done, you must authenticate the Agent, otherwise, you will not be able to start it. For more information, see Agent Authentication in the Automic Automation documentation.

Next Steps

Now you must define the connection parameters that will enable the communication between the IMAP mails server and Automic Automation. For this purpose, you define Connection objects. For more information, see Establishing the Connection from the Email Agent to the IMAP Mail Server.