Preparing for the AAI Upgrade

As an administrator, there is a series of preparatory steps you must take before upgrading your system.

This page includes the following:

Disk Space Requirements

It is recommended to have free disk space at least three times the size of the Automic Automation Intelligence installation hierarchy available.

Backups

Before applying the upgrade, it is recommended to make a full backup of the Automic Automation Intelligence installation directory. It is also recommended making a full backup of the Automic Automation Intelligence database.

Java Requirements

The Automic Automation Intelligence upgrade requires Java Development Kit (JDK) 1.8 in order to function properly. If you do not have this in place, an error is displayed when you execute the upgrade script.

To verify the Java version, run the following from the Command Prompt:

Windows

C:\Automic_Automation_Intelligence> java -version
java version "1.8.0_241"
Java(TM) SE Runtime Environment (build 1.8.0_241-b07)
Java HotSpot(TM) 64-Bit Server VM (build 25.241-b07, mixed mode)

UNIX

/opt/automic/Automic_Automation_Intelligence] java -versionjava version 1.8.0_121
Java SE Runtime Environment (build 1.8.0_121-b13)
Java HotSpot 64-Bit Server VM (build 25.121-b13, mixed mode) 
JAVA_HOME variable

To run the upgrade, make sure the JAVA_HOME environment variable points to the JDK 1.8 installed. This means you have to make sure you set the JAVA:HOME to the directory where JDK 1.8 is installed. Otherwise, when you execute the upgrade script, you get the message "Automic Automation Intelligence upgrade cannot run, because JAVA_HOME is not set.".

UNIX - X11 Server

Confirm that an X11 Server is installed on the host machine. The Automic Automation Intelligence upgrader requires a graphical environment. An X Client can be exported to a remote machine (PC or workstation) by setting the DISPLAY environment variable on the host.

Downloading the Product or Solution

Make sure you have downloaded the relevant product bundle or solution. For more information on how to download the relevant component(s), see Downloads.