Before Logging in for the First Time
Ensure that you perform the following steps before using your browser to log in to AWI/CDA.
Preparation Steps to Use an AWI/CDA System
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Clear your browser cache as follows:
Microsoft Internet Explorer
- Navigate to Internet Options > General > Browsing history.
- Select Delete.
- Deactivate the Preserve Favorites website data option.
- Activate the Temporary Internet files and website files option.
- Select Delete.
Firefox
- Navigate to Options > Advanced.
- Select the Network tab.
- In the Cached Web Content section, select the Clear Now option.
Google Chrome
- Select the Menu button in the upper-right corner.
- Go to More Tools > Clear browsing data.
- From the Obliterate the following items from drop-down list, select the beginning of time.
- Select Clear browsing data.
- Activate Browsing history, Cookies and other site & plug-in data, and Cached images and files.
- Select Clear browsing data.
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Extra steps for Microsoft Internet Explorer:
- Verify that all scripting is enabled in Internet Explorer: select the Tools icon (gear icon) > Internet options > Security > Internet > Custom level... > Settings > Section Scripting
- Check that cookies are enabled in Internet Explorer: select the Tools icon (gear icon) > Internet options > Privacy > Settings > Accept all cookies (or white-list the CDA host name)
- If you are using Microsoft Internet Explorer version 9 or higher, deactivate the compatibility view for intranet sites. Otherwise you may experience layout issues in table views. To do so, select the Tools icon (gear icon) > Compatibility View Settings and clear the option Display intranet sites in Compatibility View.
Now you can log into AWI/CDA. See: Logging In