Before Logging in for the First Time

Ensure that you perform the following steps before using your browser to log in to AWI/CDA.

Preparation Steps to Use an AWI/CDA System

  1. Clear your browser cache as follows:

    Microsoft Internet Explorer

    1. Navigate to Internet Options > General > Browsing history.
    2. Select Delete.
    3. Deactivate the Preserve Favorites website data option.
    4. Activate the Temporary Internet files and website files option.
    5. Select Delete.

    Firefox

    1. Navigate to Options > Advanced.
    2. Select the Network tab.
    3. In the Cached Web Content section, select the Clear Now option.

    Google Chrome

    1. Select the Menu button in the upper-right corner.
    2. Go to More Tools > Clear browsing data.
    3. From the Obliterate the following items from drop-down list, select the beginning of time.
    4. Select Clear browsing data.
    5. Activate Browsing history, Cookies and other site & plug-in data, and Cached images and files.
    6. Select Clear browsing data.

  2. Allow pop ups in your browser.

    To keep your systems safe, your browser might be blocking pop us. The Automic Web Interface uses pop up windows to show certain content, for example when you open views in new browser tabs. Configure your browser settings to allow pop ups for the website that opens the Automic Web Interface.

  3. Extra steps for Microsoft Internet Explorer:

    1. Verify that all scripting is enabled in Internet Explorer: select the Tools icon (gear icon) > Internet options > Security > Internet > Custom level... > Settings > Section Scripting
    2. Check that cookies are enabled in Internet Explorer: select the Tools icon (gear icon) > Internet options > Privacy > Settings > Accept all cookies (or white-list the CDA host name)
    3. If you are using Microsoft Internet Explorer version 9 or higher, deactivate the compatibility view for intranet sites. Otherwise you may experience layout issues in table views. To do so, select the Tools icon (gear icon) > Compatibility View Settings and clear the option Display intranet sites in Compatibility View.

Now you can log into AWI/CDA. See: Logging In and Out