Support
The following table provides information about the files CA Support may need to assist you efficiently:
Possible issue | Useful information |
---|---|
Agent startup |
|
Agent crash |
|
Job & other task issues |
|
WP/CP start up |
|
WP / CP crash |
|
UI issues |
|
Privileges (for example: access denied) |
|
General performance issue |
|
Performance issues on Automation Engine tasks |
|
Utilities |
|
Agent-Agent or Agent-Server Connectivity issues |
|