Installing the Agents

System Overview

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Agents are programs that run on the target system, which can be either an Operating System or an application such as SAP, PeopleSoft, Siebel, etc. They not only establish the connection between the Automation Engine and those target systems but also start the execution of tasks and make both their monitoring and the corresponding reporting possible.

Do not use blank spaces when naming the directories for the Automation Engine and the Agents.

Before installing the Agents, have a look at Automic Compatibility Matrix to check which version is compatible with your installation. You also need to:

All agents available are listed below. To see the instructions on how to install them please click the relevant link.

Agents running on Windows Server 2012: To avoid problems while executing actions (access denied), you should change the value of User Account Control: Run all administrators in Admin Approval Mode to Disabled in the Security Settings / Local Policies / Security Options section of the Local Security Policy application (secpol.msc). This ensures that the Windows Agent using the local Windows administrator account (although in the administrator group) can execute actions properly.

Next steps: