Upgrading Automic Automation Intelligence

This section guides you through upgrading Automic Automation Intelligence (AAI) and the corresponding components. For most upgrades, it is not necessary to go to an intermediate release of the software. You can download the latest version of AAI from the Broadcom download site.

Note:

If your version of AAI is 4.x or older, contact Broadcom support.

System Overview

Important!

As of version 6.0.2, the link to launch the main AAI page changed from http{s}://hostname:port/jaws to http{s}://hostname:port/aai.

If you have a desktop shortcut to access a version prior to 6.0.2 of the AAI main client/UI, you have to delete that shortcut and any local copy of the jaws.jnlp file so that the upgraded software can download the new version of the .jnlp file and regenerate the desktop shortcut.

To do so, follow these steps:

Delete any AAI (JAWS) desktop shortcuts.
Search for all copies of jaws.jnlp on the local client hard drive and delete them.
Clear the browser's temporary files.
Re-launch the classic UI from the main launch page (http{s}://hostname:port/aai).

Upgrade Steps

As a system administrator, you upgrade your existing Automic Automation Intelligence system to the latest version.

Important !

Use the compatibility matrix (compatibility matrix) to find the relevant information on supported versions, setup, or prerequisites. Check all Automic Automation Intelligence components and prerequisites for vendor, version or setup information. For more information, see Compatibility Information.

When upgrading the AAI server and connectors, make sure you follow the steps listed below to avoid any issues:

Take down the connectors.

You only need to take down connectors that you want to upgrade.
Upgrade and start your AAI system.
Upgrade and start each connector.

You can upgrade the Reporting Server at any time. You do not need to shut down the AAI Server nor take down the connectors.

This section includes the following pages: