Administration Guide > Installation > New Installation > Installing the Agent for Siebel (Windows)

Installing the Agent for Siebel (Windows)

This document guides you through the new installation of a Siebel agent.

The following guide describes how to install an agent in an AE system in which authentication is not used. Additional installation steps are required before the agent can be started and used, if you intend to use one of the available authentication methods. For more information, see Advanced Security.

Automic strongly recommends installing the agent in a separatedirectory (such as C:\AUTOMIC\Agent\SIEBEL).

Supplied Installation Files

The files are found in the directory IMAGE:AGENTS\SIEBEL\WINDOWS.

File name	Description
UCXJSLX.EXE	Siebel agent.
UCXJSLX.INI	INI file for Siebel agent.
UC.MSL	Message library.
ZU00132.DLL	Runtime library for shared functions.
ZUSYNCHK.DLL	Runtime library for syntax checks.
SETUP.EXE	Installation program.

Additional files in this subdirectory are components of the installation program and the AE runtime system. See: Knowledge Base.

Procedure

	1.	Installing the Microsoft Visual C++ 2010 redistributable package

This installation step can be ignored if the required version of the package is already installed.

Host
Install the package from the IMAGE:CRTS directory.

	2.	Installing the Agent and setting up the system environment

Host
Start the program SETUP.EXE in the directory IMAGE:AGENTS\SIEBEL\WINDOWS.
You can change the drive if necessary. For the installation target, you must use the directory C:\AUTOMIC\AGENTS\SIEBEL. Start installation by clicking the big button (computer, packaging and diskette).
The AE program group is automatically created and the agent is entered.
Adjust the INI file UCXJSLX.INI to the system environment.
Admin computer or server computer
Adjust HEADER.SIEBEL, TRAILER.SIEBEL and RESTART.SIEBEL if necessary. See: Job - Execution.

	3.	Starting the Agent

Server computer
The AE system must be running.
Host
Start the agent from the AE program group.
An Agent object is automatically created in the system client 0000 and stored in the folder HOST.
Admin computer or server computer
Verify that the agent is logged on to the AE system.
- Start the UserInterface for client 0000. Call information about agents in the System Overview. Newly logged-on agents have not yet been assigned to a client, so they can only be viewed in client 0000. The newly installed agent can now be assigned to clients with the required rights through the Agent object.

Use the ServiceManager to start or end the agent as a service.

	4.	Shutting down the Agent

Host
Shut down the agent.
Right-click the agent in the task bar. Select Exit.