Monitoring Remediation Workflows

This section of the product documentation is relevant for operators and designers. It describes how to trigger remediation Workflows and how to monitor them. It also describes the tools you have to perform root cause analysis if a Workflow does not solve the issue it should remediate.

The Workflow monitor view in the Process Monitoring perspective provides powerful monitoring capabilities for your remediation Workflows. The Workflow monitor is available immediately after the Workflow has started. The Workflow and its tasks are represented as a linked chain of boxes, where each box is a task. Multiple dynamic elements help you understand the overall status of the Workflow and of each individual task.

As a designer, you use the Workflow monitor to check whether the Workflows that you create or modify behave as expected. The monitor allows you to modify the structure and some parameters of the Workflow definition, and most of the properties of the tasks. It also lets you add, modify and replace tasks at runtime. These changes apply to that particular execution. When the execution of the Workflow has finished, the original settings apply again. If you want your changes to be permanent, you have to change the Workflow definition.

As an operator, you use the monitor to check the progress and status of a Workflow and of its tasks. If something goes wrong, the Workflow monitor ans its associated functions are your starting point for troubleshooting.

The following topics describe the options you have when monitoring Workflows: