Sample Remediation Workflows

Automic Automation for AIOps is supplied with already pre-configured Workflows that solve some of the most common incidents. You find them in the AIOPS folder in the Explorer (Process Assembly). As a designer, you use them to speed up the creation of your remediation Workflows; you modify and adapt them to meet your organization's needs, and enhance them with further tasks.

The purpose and basic configuration of each sample Workflow is described on its Documentation>Docu page, for example:

 

Automic Automation for AIOps is supplied with already pre-configured Workflows that solve some of the most common incidents. You find them in the AIOPS folder in the Explorer (Process Assembly). As a designer, you use them to speed up the creation of your remediation Workflows; you modify and adapt them to meet your organization's needs, and enhance them with further tasks.

The purpose and basic configuration of each sample Workflow is described on its Documentation>Docu page, for example:

Best Practices

• Copy the sample Workflows that you need to a different folder in the Explorer. Modify and test them there. When you are satisfied with their behavior, copy them back to the AIOPS folder.

  The AIOPS folder is synchronized with the alarm list in DX Operational Intelligence. The Workflows that you store here are immediately visible and available as remediation Workflows in DX Operational Intelligence. This applies also if you add sub folders with Workflows within those sub folders.

• After adapting, enhancing and executing a sample Workflow to remediate an incident, provide your feedback about the results. This helps the recommendation engine learn and improve the quality of its recommendations.

  For more information, see Feeding the Recommendation Engine.