Telemetry

Telemetry is a capability that is integrated into Automic Workload Automation, Automic Automation and Automic Service Orchestration to send product usage data to CA Technologies, a Broadcom Company (CA).

Important! Telemetry does not collect Personally Identifiable Information (PII) or sensitive information.

The first time you log in to Client 0, you are prompted to configure telemetry. Click the link in the notification to access the Telemetry page of the Administration perspective. This page allows you to provide the mandatory Activation Data and to define the following settings:

• Product instance: Automic Workload Automation, Automic Automation or Automic Service Orchestration
• Consent to send telemetry data
• Use a proxy to send telemetry data

This information is also reflected in the UC_TELEMETRY_SETTINGS variable, see UC_TELEMETRY_SETTINGS - Telemetry Configuration.

All Automic system components collect and send system configuration information about the number of instances in use and whether the systems run as a High Availability cluster. All other usage data metrics differ depending on your system's setup:

• Automic Workload Automation and Automic Automation send the number of technology nodes, application nodes, mainframe/midrange nodes

• Task-based Automic Workload Automation sends the number of successfully executed tasks

• Automic Service Orchestration sends the number of orchestration targets

If you consent to send telemetry data, the Automation Engine collects it in a data report and uploads it once a day, one report per client database.

You can also access the data that is collected from a REST API. For more information, see Telemetry REST API.

In addition, you can use the License Reporting Tool (LRT) to make a snapshot of your telemetry data before it is sent. You can download the License Reporting Tool (LRT) and access the corresponding documentation from https://downloads.automic.com/.