Product Registration - Frequently Asked Questions

This section provides a list of frequently asked questions about the Automic Automation product registration.

Is the product registration required for all Users?

No. The registration is restricted to Automic Automation Administrators with access to Client 0 and the privilege Access to Administration assigned.

Is the product registration mandatory?

No, you can skip registration using the Skip for now option. However, if you skip, the Automic Web Interface displays a reminder and you miss out on the benefits that the product registration offers.

Is the product registration required for each Administrator?

No, only one Administrator must register the product per Automic Automation system. After the registration is completed, the registration option is not visible to other administrators.

Is the product registration required for each Automic Automation Client?

No. The registration is only required once per Automic Automation system.

How do I register and what are its benefits?

Please refer to the Unlock Premium Value with Broadcom Product Registration documentation page for information on the registration process and its benefits. You can contact the Broadcom Support for additional details.

Does the product registration require the Automic Automation server to have Internet access or is this being done from the desktop?

The Automic Automation server does not require Internet access; the registration is done from the browser of the Automic Web Interface.

How is the email address in the registration process utilized?

The email address is used only to confirm it is real and active. We use the email domain to help identify your on-premises instance and provide better services. You can use a general corporate email address that is monitored. Automic Automation sends the one-time password to complete the registration to the email address.