Unlock Premium Value with Broadcom Product Registration

Registering your Broadcom product transforms your standard user experience into a customized, high-value journey tailored to your organization's unique needs. By taking just a few minutes to register, you gain access to an ecosystem of personalized content, exclusive training resources, and critical updates delivered precisely when and where you need them—all designed to maximize your return on investment and streamline your team's workflow.

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Transform Your Experience with Personalized Content

When you register your Broadcom product, you unlock the ability to create a truly tailored user experience that speaks directly to your team's specific requirements. Through Broadcom's innovative Integrated Content Experience (ICE) Admin utility, you can enhance the default help system with customized content that addresses your organization's unique processes and standards.

Custom Content That Reflects Your Business

Imagine providing your team with precise, organization-specific guidance rather than generic instructions. Registered users can replace default help content with custom steps featuring exact values relevant to your business processes. This level of customization may eliminate confusion, reduces errors, and dramatically accelerates user adoption across your organization.

Seamless Integration of Company Resources

Registration empowers you to integrate your existing knowledge base directly into the product interface. Add links to internal websites, embed company-specific videos, or incorporate your organization's naming conventions directly into relevant product pages. This seamless integration creates a unified experience where users never need to leave the application to access critical company guidelines or support resources.

Complete Control over Your Content

Take customization to the next level by creating specialized "Cards" that appear exactly where users need guidance. Whether you need to highlight policy differences, showcase best practices unique to your organization, or provide step-by-step walkthroughs of complex processes, the ICE Admin utility gives you complete control over the help content your users receive. You can even completely replace Broadcom's out-of-the-box content with your comprehensive materials, enabling users to receive only the most relevant information for your business context.

For detailed information on how to create custom cards, see Creating Custom In-Product Help.

Accelerate Success with Exclusive Training Resources

Registration opens the door to Broadcom Academy—a comprehensive training ecosystem designed to elevate your team's capabilities and maximize product value.

Targeted Learning Pathways

Access role-specific training materials that address your organization's exact needs of different user types. From functional training for end-users to advanced technical resources for administrators, Broadcom Academy delivers tailored learning paths designed to enable every team member to leverage the product to its fullest potential.

Measurable Performance Improvements

The exclusive training resources available to registered users deliver tangible business outcomes. Reduce dependency on external support, accelerate time-to-value, and equip your teams with the knowledge to drive measurable performance improvements. This comprehensive training ecosystem enables your investment in Broadcom products to translate directly into enhanced operational efficiency and business results.

Unified Knowledge Hub

What distinguishes Broadcom's approach is the ability for registered users to integrate their training materials directly into the help panel. This creates a unified knowledge hub where context-sensitive guidance appears precisely when users need it. By combining Broadcom's expertise with your organization's specific processes, you create a robust learning environment that dramatically accelerates user proficiency and adoption.

Stay Ahead with Seamless Product Updates

In today's fast-paced business environment, staying current with the latest product enhancements is critical to maintaining your competitive edge. Broadcom product registration ensures you're always at the forefront of innovation.

Timely In-App Notifications

Registered users receive critical update notifications directly within the product interface—eliminating the need to monitor external channels for important announcements. Whether it's a major feature roll out or essential fixes, these seamless notifications enable you to leverage every enhancement without disrupting your workflow.

Personalized Update Experience

Broadcom's ICE delivers updates explicitly tailored to different user roles within your organization. Administrators receive alerts about new management features, while end-users are notified of enhancements that improve daily operations. This targeted approach is designed to enable every team member to receive information relevant to their specific responsibilities, aiming to maximize the impact of each product enhancement.

Effortless Innovation Adoption

By registering your product, you create a direct channel for Broadcom innovations to flow seamlessly into your organization. This effortless update experience eliminates implementation delays and is designed to enable your team to always have access to the latest capabilities—driving continuous improvement across your operations.

Maximize Your Investment through Registration

Registering your Broadcom product isn't just an administrative step—it's a strategic decision that is designed to unlock significant added value across your organization. The combination of personalized content, exclusive training resources, and targeted updates creates an ecosystem intended to maximize your return on investment while streamlining implementation and adoption.

Take the simple step of registering your Broadcom product today to transform your user experience, accelerate team success, and fully leverage the full power of your investment.

Registering your Product

Provided you have the privilege Access to Administration assigned, when you log in to Client 0 for the first time or after an upgrade (if your product has not been registered yet before upgrading), the system checks if your product is already registered or not. If not, the AWI displays the Unregistered Product notification and a dialog is displayed prompting you to register your product.

If you do not want to register your product right away, click the Skip for now button. If you choose this option, the notification remains displayed and AWI and you are prompted to register the product the next time you log in.

Note: If you work with an authorized Broadcom partner, they can register the product on your behalf. The system uses the email address used to register the product to differentiate between direct customers and Broadcom partners. This section covers both scenarios.

Registering your Product

To successfully register your product, follow these steps:

Log into Client 0. The product registration dialog opens automatically.
Enter your enterprise email address, which will be linked to the product registration, and click Start.
Important! The email address you entered is used only for registration purposes and to share relevant product updates. Your personal data is protected in accordance with Broadcom's Privacy Policy.
If the email that you have entered is valid, a one-time password (OTP) is sent to that email address, which you can enter in the dialog displayed after pressing Start. This dialog also gives you the option to Resend the OTP, in case you did not receive it. You can do so up to three times.
Retrieve the OTP from your email inbox. The password is valid for 15 minutes.
Make sure you compare the Request Code in your product registration dialog with the one in the email you received to make sure the OTP is the one you need to register your instance.
Once you have the OTP, go back to the product registration dialog, enter the OTP and click Confirm OTP.
If for any reason the OTP is not valid, the system displays an error message. If the OTP matches, your product is registered and you can close the dialog. The notification is no longer displayed in the Automic Web Interface.

Broadcom Partners Registering the Product

If you want to register the product on behalf of a customer or a company, follow these steps:

Log into Client 0.
Enter your enterprise email address and click Start. The system uses the email address you provide to recognize you as a Broadcom partner.
Important! The email address you entered is used only for registration purposes and to share relevant product updates. Your personal data is protected in accordance with Broadcom's Privacy Policy.
If the email that you have entered is valid, a one-time password (OTP) is sent to that email address, which you can enter in the dialog displayed after pressing Start. This dialog also gives you the option to Resend the OTP, in case you did not receive it. You can do so up to three times.
Retrieve the OTP from the email inbox. The password is valid for 15 minutes.
Make sure you compare the Request Code in your product registration dialog with the one in the email you received to make sure the OTP is the one you need to register your instance.
Once your have the OTP, go back to the product registration dialog, enter the OTP and click Confirm OTP.
If for any reason the OTP is not valid, the system displays an error message. If the OTP matches, you are prompted to define for whom are you registering the product.
Select one of these options, depending on which option is relevant for you:
- For My Company and click Continue to finish the registration.
  In this case, the product is registered to the Broadcom partner, not a specific customer.
- For My Customer. Enter the customer's email address and click Continue.
  The system sends an email to the customer's address which contains an OTP and two links: One allows the customer to confirm the product registration while the other one allows them to enter the OTP and finish the product registration themselves.