Understanding the Documentation Assistant

The Documentation Assistant is an intelligent bot designed to be your go-to resource for all things Automic Automation. The Documentation Assistant meticulously crawls our entire product documentation, ensuring that every answer it provides is precise, comprehensive, and directly sourced from it. Whether you need a quick definition, a detailed explanation of a feature, a summary or step-by-step guidance, the Documentation Assistant delivers accurate information right when you need it, transforming how you interact with our extensive product documentation.

Accessing the Documentation Assistant

  1. Click the bot icon in the main menu bar to open the Intelligent Assistant panel:

    Screenshot of the right half of AWI's main menu bar. It shows tha search fiedl, the requests icon, the bot icon (which is highlighted in the screenshot) the help icon and the blurred connection information.

  2. In the dropdown list at the top right of the panel, select Documentation Assistant.

See also Using the Documentation.

Disclaimer

You are interacting with a generative AI service (the "AI Service"). AI-generated output may contain errors and unexpected results. By submitting data to the AI Service, you agree to the following:

  • Prohibited Content: Not to use the AI Service to create content that is illegal, harmful, misleading, that violates third-party rights or privacy, or make decisions that call for human judgment, including uses that may have health or safety consequences.

  • Data Awareness: That you are aware that the data submitted may contain confidential or personal data.

  • Automic SaaS: To allow Broadcom to collect and analyze the data you submit with an AI model of Broadcom or Broadcom's generative AI service provider.

  • Automic Automation On-Premises: The use of the AI Service is subject to the terms of your AI service provider or AI model and Broadcom bears no responsibility or liability for your use of your AI service provider or AI model.

  • No Warranties: Broadcom makes no representations and provides no warranties about the completeness, reliability, or accuracy of AI-generated output.

Privacy and Data Handling

Broadcom handles data collected through the Automation Assistant according to the following terms:

  • Data Collection: The Automation Assistant collects the questions users ask, the page on which each question is submitted, user feedback provided via the Like and Dislike icons, and the corresponding answers generated.

  • Retention Policy: Broadcom stores this information in active storage for 90 days before archiving and securely storing the data for an additional year.

  • Purpose of Use: Broadcom uses the collected data exclusively to enhance the performance of the Automation Assistant and improve the user experience.

  • Third-Party Sharing: Aside from prompt input processed by the Large Language Model (“LLM”) of Broadcom’s AI service provider, this information is not shared with any third parties for any purpose.