User Guide > UserInterface > Message Window

Message Window

The Message Window displays information and error messages. The Message Window is a main component of the UserInterface like the Explorer and the Activity Window.

Open the Message Window by clicking the button or select the Messages command in the View menu. While the Message Window is displayed, the toolbar button remains pressed and the menu command is checked. Click the command button again or select the appropriate menu command to close the Message Window.

As opposed to the Explorer and Activity Window, there is only one Message Window. The colored bars next to the message texts refer to connections to other clients. You can specify that a closed Message Window opens automatically when a new message arrives. Error messages are displayed in red because of their importance.

The font size can also be modified using the CTRL key in combination with the scroll wheel. It is then kept even if the Message Window is closed. Modifications are lost if the UserInterface is closed.

There are several types of messages

Personal messages - These belong to a particular user.
Client-wide messages - These are notifications such as agent starts or stops.
System-wide messages - These are administrator messages.
Security messages - These include accesses which underlie the conditions of the Authority System.

All occurring messages are stored and can be viewed in the System Overview (category messages).

In the Message Window, you can search for character strings. Open the search dialog with the command button in the tool bar or use the shortcut CTRL + F.

Various options can be selected in the Settings of the UserInterface in order to reduce the number of displayed messages. You can also select the maximum number of message entries that should be displayed.

Unread messages

Administrator and security messages are usually not displayed unless an authorized user has logged on to the AE system. Nevertheless, these unread messages can be collected and be displayed in the Message Window at the next logon.

Administrators can activate this function in the variable UC_SYSTEM_SETTINGS using the keys UNREAD_MESSAGES and UNREAD_MESSAGES_BUFFER.

This setting can also be used to specify the maximum number of unread messages hat should be stored. The oldest message will be overwritten if this number is exceeded. An extra Message Window opens immediately when you log on to the UserInterface and displays the available unread messages. These messages are only displayed to users who are authorized to obtain administrator and security messages. The displayed messages are then considered as read.

The following list informs about all specifications that are required:

administrators:

The keys UNREAD_MESSAGES and UNREAD_MESSAGES_BUFFEREs must be set in the variable UC_SYSTEM_SETTINGS.
Additionally, users to whom unread messages should be sent must have the privileges "View messages to administrators" and/or "View security messages".

Users:

Activate the option Show unread messages after logon in the settings of the UserInterface.
The type of messages that is shown in the Message Window can be specified using additional options in the UserInterface's settings (checkboxes "Administrator messages" and "Security messages").

Unread messages are lost if the AE system is restarted or the primary work process is changed. As messages are saved anyway, they can be viewed in the System Overview (category "messages").