Security and Encryption

Automic Automation for AIOps relies on a solid architecture and is equipped with many security features to protect the system. The communication among the different components of Automic Automation such as the Automation Engine and the agents, all user-facing components, and API calls is secured using TLS.

Agent Authentication

Automic Automation for AIOps uses a highly secure Agent authentication method by providing a one-time authentication package for the particular Agent with the Agent installation package. This enables a quick and easy setup with no manual steps involved, assuring that newly created Agents are automatically registered.

Compromised Agents

The architecture of the Automation Engine protects it and its communication against man-in-the-middle attacks by using TLS.

If attackers want to intercept or read a connection, they must compromise an Agent, which means that they need access to the machine on which the Agent is installed. If this happens, the Agent is compromised and further confidentiality cannot be guaranteed. The system access can be shut down immediately by removing the agent from the Automation Engine. To restore access, the agent has to redo the whole authentication process.