Agents

Agents are programs that allow you to establish the connection between your system and Automic Automation.

Important! You must have OpenSSL version 1.1.1 already installed to install UNIX agents.

As an Administrator, you are responsible for deploying Agents in your system to make sure that everything is up and running. You can do this using either the Automic Web Interface or the AE REST API.

For more information, see:

Agents List

This is the main area for working with Agents.

The following columns are displayed by default:

  • Status

    • Inactive agents are grayed out

  • Name

    • Maximum length: 32 characters

    • Always in uppercase

    • Do not use special characters when adding an agent to avoid problems in the target system

  • Authenticated

    Authenticated agents are check marked

  • Version

  • Platform

    • Platform type of the agent

    Note: This is not the operating system.

  • Hardware

    • Information about the computer on which the agent is running such as the system type, number of processors, or processor type

  • Software

    • Type of platform or operating system of the computer on which the agent is installed

  • Software Version

  • IP address

  • Port no.

  • Last logoff

  • Number of clients

    • Number of user-defined clients in which the Agent has authorizations

  • Linked

    • Whether the agent is linked to a ServiceManager or not

    This depends on the settings made in the Service Manager section.

  • Process ID

  • Net Area

    • By default, this is the name of the Automation Engine system.

  • ZDU Version

    • Either base (B) or target (T) version of the agent in connection with a Zero Downtime Upgrade

The following columns are also available:

  • Last check

    The time at which the status and other agent-related information was last checked

  • Communication Process

    Communication process connected with the agent

  • Time difference

    Time difference between the time of the agent and the time of the Automation Engine

    This is helpful for interpreting job reports when the Automation Engine and the agent run on different hosts with different system times.

  • MIB

    MIB information of the Agent that is used in connection with SNMP

    If available, the unique ID that identifies each monitored net element is displayed.

  • Services

    Whether the Agent performs a special service:

    • MAIL - Agent used for e-mail connection

    • SQL - Database Agent used for resolving variable objects of type SQL

  • Compression

    Compression method used as standard in File Transfers

  • Authorizations

    Privileges granted to this Agent in the current Client:

    • R = Read, send data by a File Transfer

    • W = Write, receive data from a File Transfer

    • X = Execute

  • Job res. max.

    Maximum Agent resources available for jobs

  • FT. res. max.

    Maximum agent resources available for File Transfers

  • Keep alive

    Interval in seconds in which the connection to the communication process is checked

    If the connection is lost, the agent tries to reconnect automatically to the first available communication process (CP), which could be a different agent to the previous one.

  • Roles

    Administrators can define a role (free text) for the agent in its INI file. If so, it is displayed here.

It is possible to use different filters to customize the content of the Agents list. Click the Filter button on the toolbar to open the Filter pane. Agent Name, Status and IP Address are always displayed but you can add additional criteria.

See also: