Checking the Workflow Details

From the Workflow monitor you can access the Workflow Details pane. You can check the details of the remediation Workflow and of each of its tasks. The Details pane is divided in various sections that provide all the data you need to understand where the alarm has originated, what caused it, the Workflow configuration and execution, and so forth:

  • Data about the incident that triggered the alarm

    Details about the incident and about the alarm are passed onto Automic Automation for AIOps in the form of a JSON payload file. You can see the raw JSON payload in the Object Variables section in the &UC4RB_AIOPS_JSON_LOAD# variable

    Below the payload variable you can see all other variables used to parse the alarm data into the values used by the Workflow.

  • Status bar with the color that indicates the task status
  • Summary of the source object configuration
  • Task start and end time

  • Current runtime of the task, which is the time that the task has been running so far. Consider the following:

    • The runtime is displayed only if the task is running or has run. Tasks that have not started yet do not have a runtime.
    • Tasks in a Workflow are activated when the Workflow is activated. The current runtime is not calculated using the task activation time but its actual start time.
    • Update the runtime information by refreshing the page.
  • If available, parent and/or activator task and status of the task within the parent/activator
  • If available, summary of the Notifications associated with the task
  • Lists of the object variables applied to the task and the values that those variables used during execution

To Open the Workflow Details

In the Workflow monitor, click the Details button in the toolbar.

To Open the Details of a Task in the Workflow

  1. In the Workflow monitor, select the task.
  2. Click the Details button in the toolbar.

See also: