Getting Started for Operations Staff
Whether you are working in real-time daily operations or you have objectives to optimize workload efficiency or SLA compliance, as a member of the operations staff, you need a solid understanding of AAI fundamentals and thorough knowledge of hands-on AAI features. For more information, see Operations Staff.
Learn AAI basics
To get a good overall understanding of AAI, the best place to begin is with the videos in Broadcom's AAI education courses. For information, see Free Online Courses.
Then reinforce that learning with the documentation of the AAI basics that you find in the following topics:
- About Automic Automation Intelligence
- Automic Automation Intelligence Architecture
- Key Terms
- User Roles in AAI
Understand features for daily operations in real time
The screens and functions for monitoring jobstream executions in real-time are covered in the topics under Daily Operations. When you are new to AAI, start with the following topics:
For a deeper understanding of the available functions and their affects on jobstream executions, see the following:
Understand features to support optimization and continuous improvement
Once you understand how to understand and work with jobstream executions, and depending on your types of responsibilities in your organization's workload automation efforts, you can dive into how you can discover patterns that can point to jobstream optimization to increase SLA compliance. The following sections and topics explain how you can do this with real-time execution data and moreover about how to identify trends over time.